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At 2nd Wind Health & Wellness, we strive to provide high-quality products that you'll love. If, for any reason, you're not completely satisfied with your purchase, we offer a hassle-free return policy.

Please note that due to the Covid-19 pandemic, we are unable to accept returns for any product that has been opened. This policy is in place for the safety of our staff and community. However, if you'd like to return an unopened product, please continue reading.

You can return your unopened 2nd Wind product for a refund or exchange within 7 days of receipt, provided that the item has not been handled or used and is returned in a saleable condition with all original packaging intact. Please note that returns of items with damaged packaging will incur a handling charge, to be determined on a per-product basis.

Please keep in mind that for non-faulty items, we are unable to cover the cost of initial shipping, return shipping, or replacement shipping.

We kindly request that you consider environmental sustainability when making online purchases. We're committed to minimizing unnecessary wastage of resources and encourage you to reach out to us first to discuss any return issues. The package is your responsibility until it reaches us, so we advise you to always retain proof of receipt and insure the goods for their full value during their journey back to us.

Once we receive your product, refunds will be issued promptly. If you have any questions or concerns about our return policy, please feel free to contact us